Think smarter when supporting your customers
Tuesday, March 31st, 2009With so many social media applications and software as a service carving a new way of working, why not adopt some of those working practices.?
Like anything in life, behind all good business practices are the relationships that you build and carefully nurture along the way. So how can social media applications and collaborative software change the way we think of offering support? I started with the main features and thought how I could apply them. (more…)
