Posts Tagged ‘case study’

Yuuguu’s international appeal

Tuesday, October 14th, 2008

One of the things I love about Yuuguu is its popularity all over the world.  It’s no surprise that we have significant users from North America, where web conferencing is most widely used, as well as the UK where we are based.  (That is, if you can say we’re based anywhere – we are a virtual company and have people in Spain, Germany and the US, as well as the UK).  

I often look at our stats to see international usage patterns.  The fastest growing Yuuguu network groups are in India and Mexico.  And much of our usage crosses borders – we have an interesting case study of a translations company who uses Yuuguu to collaborate on projects across the globe. 

Yuuguu as a remote support tool

Monday, October 13th, 2008

Yuuguu is a tool with a broad range of uses, so it’s no surprise that people are using it in ways we hadn’t anticipated.  A popular use of the tool is for remote support – helping people with some kind of technical issue when they are in a different location.  We didn’t build the tool for this purpose, but people are finding Yuuguu to be a really useful service for this scenario.

If you are involved in support with your business, or are one of those people (like me) who is often asked by relatives to help with their home computer, check out our guide ‘How to use Yuuguu for Support‘.  We also have a case study of a company using Yuuguu to help clients with technical issues, saving them time, money and staying true to their green principles by avoiding unnecessary travel.