Cross platform, simple remote support
Provide remote support on Windows, Mac or Linux based computer systems!
For Windows, Mac OS and Linux
It's really easy
Yuuguu remote support works across all platforms (Windows PC, Mac OS and Linux) and automatically deals with firewalls and proxies. In most cases Yuuguu remote support will simply work out of the box. If you want to control someone else's keyboard and mouse to provide remote support, then simply add them to your contacts list in your Yuuguu client. With just one click they can show you what they are looking at on their computer screen in real time, and you can share control of their keyboard and mouse to provide remote support.
Build your instant support contact list
If there are people you provide remote support for a lot - then why not add them to your contacts list? They can instant message with you when they have a problem, and you can instantly provide them with remote support. This is also useful if you have clients or customers who may need training or help on a new product or service. By adding them to your contacts list they can instantly contact you when they have a problem, and you can instantly provide the remote support they need. This increases your relationship with your clients and the chances of a successful outcome. You may even find they ask you to do more work for them!
Select your remote support method
Providing remote support is easy with Yuuguu's inbuilt real time collaboration features. You can share control of someone else's keyboard and mouse whilst viewing their computer screen in real time, helping them to fix whatever problem they have on their computer. Or you can provide remote support by showing them what you are doing on your computer in real time. Yuuguu makes it easy for you to provide remote support in either of these two modes, letting you decide how you want to support your work colleagues, friends and family.
Fast and secure
Yuuguu screen sharing is fast and secure - so it's just like being sat at your work colleagues computer. This makes providing remote support easy - you can even remote support a Mac from PC or a Linux machine, and vice versa. Yuuguu's screen sharing for remote support is super secure. It uses the same encryption levels as your online bank, so the person you are providing remote support for can rest assured their computer is secure.
You can also provide remote support by showing people how to do something on your own computer. You can use Yuuguu's innovative Web Share feature to instantly show them your screen in real time - with no downloads or installs required at their end. Sometimes remote support is nothing more than showing someone how to use an application or where to look. Yuuguu makes it easy!
