What if we could save you money on staff training and increase your call flow?

Keeping calls flowing to meet targets is key for every profitable call centre. But sometimes things need a little help. Like when an operator needs the input of a senior level decision maker. Or is having trouble with their console software mid-call. Or maybe a bit of on-the-spot training is needed.

Using Yuuguu, the supervisor can do all that without leaving their seat.

Yuuguu's cost-effective technology enables supervisors to see the operator's screen, and remote control the operator's mouse and keyboard from their own computer. Better still, No modifications are required to your existing switch or operator software!

Yuuguu benefits your Call Centre by:

Better training sessions with Yuuguu

Training staff is easier and cheaper with Yuuguu. Your instructor needs to buy only one training license for your operator software. Using Yuuguu screen share, trainees can see a personalised walk-through demonstration by your trainer on how they are using it on their computer. Better still, using Yuuguu remote control, they can take turns to operate the software themselves in exercises, but without having to pay for trainee licenses. This alone can recoup the cost of Yuuguu many, many times over straight away.

Improving Communication, Improving Collaboration

Yuuguu is the low-cost, easy to deploy service that provides an entirely new way of thinking about how people can communicate with each other.

Optimise your call centre workflow today!

For more information and pricing,
call Sales on +44 (0)161 660 2801 or click pricing.